Frequently Asked Questions
Below are answers to common questions about working with Khabir.
The FAQ sections cover Support Plans, Zoom Appointments, Herbal Products, and Khabir & Services.
Do I need to complete a form before my appointment?
A health-assessment form is required only for a Complete Initial Health Consultation, including the Extended Complete Initial Health Consultation.
The form is not required for complimentary introductory appointments, Product Recommendations & Guidance, Ayurvedic Diet Guidelines, or regular follow-up appointments.
Which form is required for a Complete Initial Health Consultation?
If you scheduled a Complete Initial Health Consultation or an Extended Complete Initial Health Consultation, please complete the following form before your appointment:
Do stand-alone and follow-up appointments require a form?
No form is required for the Complimentary Zoom Appointment, Product Recommendations & Guidance, Ayurvedic Diet Guidelines, Standard Follow-Up Appointment, or Short Follow-Up Appointment.
What if I am returning after two years or longer?
Clients returning after two years or longer must schedule a new Complete Initial Health Consultation before receiving follow-up services.
Because this is treated as a new complete assessment, you must submit the Complete Health Assessment Form before your appointment.
How will I receive the Zoom link?
- Our staff will text you shortly before your scheduled appointment.
- Your Zoom link will be sent by text message when it is time for your appointment.
- Please monitor your text messages rather than your email.
Where do I purchase a Support Plan?
- Support Plans are purchased through our online shop, not through the appointment-scheduling page.
- View and purchase the available plans at KhabirsHealthConsulting.com/shop .
Which Support Plans are available?
- Individual Text Support Plan — $59 per month: Provides 30 days of direct, non-urgent text support with Khabir for one individual.
- Text Support & Savings Plan — $89 per month: Provides text support for one individual, a 15% discount on eligible online product purchases, and $10 off eligible appointments.
- Appointments are not included with either Support Plan.
When does my Support Plan start, and how long does it last?
- Your Support Plan becomes active on the date of purchase.
- Plan benefits remain active throughout the current monthly billing period.
- Your payment method will be charged automatically on approximately the same calendar day each month until the subscription is canceled.
- You may cancel at any time through your customer account. Cancellation prevents the next renewal but does not provide a refund for the current billing period.
Are appointments included with a Support Plan?
- No. Appointments are not included with either Support Plan.
- Appointments must be scheduled and purchased separately.
- To schedule an appointment, visit KhabirsHealthConsulting.com/schedule .
- The $89 Text Support & Savings Plan provides $10 off each eligible appointment while the subscription remains active.
Who may use direct text support?
- Text support is available to clients who have completed a Complete Initial Health Consultation.
- It is also available to clients who have completed both a Product Recommendations & Guidance appointment and an Ayurvedic Diet Guidelines appointment.
- Text support is provided only to the individual subscriber and may not be shared.
- Each additional person who wants direct text support must purchase a separate Individual Text Support Plan.
Does my Support Plan include direct text support?
- Yes. Both Support Plans include 30 days of direct text support with Khabir during each active monthly billing period.
- Your text-support number will be provided after your purchase.
- Text support includes text messages only. Telephone calls, video calls and appointments are not included.
- Text support is for non-urgent matters and is not monitored continuously or available for emergencies.
What types of text messages are accepted?
- Brief clarification questions about recommendations previously provided by Khabir
- Questions about your existing diet and food guidelines
- Questions about daily habits, home remedies and lifestyle recommendations already discussed
- Questions about herbal products you have purchased or that Khabir previously recommended
- Questions about preparation, timing, frequency or suggested amounts of previously recommended products
- Messages may be sent at any time, but specific response times are not guaranteed.
- Most questions are answered during the same day. Evening and weekend responses may take longer.
What types of text messages are not included?
- Health or treatment questions concerning children, relatives, friends or anyone other than the subscriber
- A complete health assessment, diagnosis or new treatment plan
- New health conditions, significant new symptoms or major changes that were not addressed during an appointment
- Questions requiring extensive discussion, research or a detailed evaluation
- Reviewing outside articles, videos, documents, lengthy reports or website links
- Telephone calls, video calls or text conversations intended to replace a necessary appointment
- Emergencies or matters requiring immediate medical attention
What discounts are included with the Text Support & Savings Plan?
- The $89 plan includes 15% off eligible online product purchases at HerbManTeas.shop.
- The product discount code may be used by the subscriber and family members.
- The product discount applies to online purchases only and cannot be used for telephone orders or at HerbManTeas.com.
- The subscriber and immediate family members living in the same household receive $10 off each eligible appointment.
- Discounts cannot be combined with other discount codes, packages, promotions or special offers.
- Product and appointment discounts remain available only while the subscription is active and payments are current.
- The Individual Text Support Plan does not include product or appointment discounts.
Do I need to continue with the herbs?
If your progress in all areas of your health is continuing to improve, that’s excellent — please continue reordering your herbs.
You can reorder most products online here: https://herbmanteas.shop
However, if your results are not improving, or you feel like progress has stalled since our last appointment, it is usually better to schedule a follow-up rather than guessing or trying to adjust things on your own. Sometimes I need to change the plan or modify the herbs to keep your progress moving forward.
How can I reorder my herbal products?
Most products (but not all) are available for online reordering here: https://herbmanteas.shop
Custom formulas and some specialty or imported products are not listed online. For those items, please call the office or text 888-611-0878 so we can help you place your order.
What if my product is not listed on the website?
Some products — especially custom formulas and certain specialty or imported items — are not available online.
Please call the office or text 888-611-0878 and we can create an invoice for you and send it to you to pay.
How do payments work for products ordered by phone?
- We can create an invoice for you and send it to you to pay.
- You can also pay by phone with the customer service manager.
- If your card is stored in our system, we can charge it only after your approval.
Relationship to the product company
Khabir’s Health Consulting does not manufacture, sell, or distribute herbal products.
All products referenced during consultations are sold separately by Khabir’s Herbal Products, LLC. Product invoicing, payments, and fulfillment are handled by that company, while consulting services are handled by Khabir’s Health Consulting, LLC.
What type of herbal medicine does Khabir practice?
Khabir’s primary foundation is Ayurvedic herbalism. His work is guided by Ayurvedic principles, even when incorporating Western, Chinese, or other traditional herbs.
He has studied Western herbalism since childhood, which is reflected in his extensive line of herbal teas—some originally developed over 40 years ago and many refined over the past 10–15 years. Most of his formulas are rooted in traditional Ayurvedic preparations, classical formulas, or lineage-based teachings, with only a small portion created outside those frameworks.
Khabir’s strength as a formulator comes from a deep grounding in Ayurveda, supported by long-standing knowledge of North American and European herbs, and selective use of herbs from other traditions when appropriate.
What type of services does Khabir’s Health Consulting provide?
Khabir’s Health Consulting provides educational and advisory services, including:
- Traditional Ayurvedic and herbal guidance
- Nutritional and lifestyle recommendations
- Instruction in historical and traditional natural-health practices
All services are consultative and educational in nature.
What is Khabir registered or recognized as?
Khabir Southwick is recognized as:
- An Integrative Ayurvedic Doctor
- An Ayurvedic Herbal Pharmacist (trained in formulation and preparation)
- An Ayurvedic Practitioner
- An Ayurvedic Continuing Education Provider and Instructor
These registrations are held through established professional Ayurvedic organizations.
Is Khabir licensed in any state?
There is no state licensing system in the United States for Ayurvedic practitioners. Ayurveda is overseen by professional associations that maintain their own training standards, qualification criteria, and examinations.
Is Khabir a medical doctor?
No. Khabir Southwick is not a licensed medical doctor, physician, or mental-health professional in any jurisdiction.
Does Khabir treat me?
No. Khabir does not diagnose or treat clients. He consults with you, advises you, educates you, and supports you in understanding traditional approaches to diet, herbs, and lifestyle. All decisions and actions remain your responsibility.
Does Khabir treat or address medical conditions?
No. Khabir does not practice medicine and does not diagnose medical conditions. He focuses on supporting body systems using traditional, non-medical approaches. Improvements in health may occur as a result of this support, but he is not directly treating a medical condition.
Do you have a physical location I can visit?
No. All appointments are conducted remotely. Khabir stopped traveling in 2020 and ended in-person appointments in California in 2023. All consultations are provided via Zoom, phone, or email.
Can I contact Khabir for a health emergency?
No. Khabir does not provide emergency services. For medical emergencies, diagnosis, prescriptions, or urgent care, you must seek a licensed medical professional.
By using this website or booking a consultation, you acknowledge that you are responsible for your own health decisions.
